Terms and Conditions
Last updated: Jun 25th, 2019
1. Booking
Booking should be made as early as possible to guarantee the passenger’s choice in the Guaranteed Departure Programs. A deposit of 100€ per person is required at the time of registration. The Balance is due 30 days prior to the departure date of the tour.
2. Note
Reservations are accepted subject to tour conditions and will be confirmed only if accompanied by the required deposit and signed reservation form
3. Free Sale System
To offer the passengers more flexibility, our Free Sale System makes it possible for you to make an unlimited number of bookings with instant confirmation. This system applies up to 21 days prior to the departure date. After that time, i.e. within the last 21 days before the departure date, any bookings should be confirmed with our office first.
4. Cancellations
Taila Travel reserves the right to cancel any tour except those bearing the ‘guaranteed departure’ seal prior to departure for any reason, including insufficient number of participants. If TailaTravel cancels any tour, tour members will receive a full refund of money paid.
5. If you cancel
Notice of cancellation by passenger must be confirmed in writing to us. In the event of cancellation by one or more passengers sharing the same accommodation, the rate charged to the remaining passenger(s) may be increased accordingly. Cancellation charges are as follows:
Prior to 30 days | FREE CANCELLATION |
Between 29-15 days | 50% of the tour cost |
Between 14–07 days | 80% of the tour cost |
Less than 07 days | 100% of the tour cost |
In the unlikely event that it becomes necessary to change or cancel any part or all of the tour, Taila Travel reserves the right to do so.
6. Unused Tour Services
No refund will be made in respect to accommodation, meals, sightseeing tour or any other services that are included in the tour fare but not used by the tour participant, either in part or full, or where passenger amends, cancels or otherwise varies arrangements after the commencement of the tour.
7. Right to Refuse
We reserve the right, upon reasonable grounds, to refuse any passenger for any part of the travel services.
8. Smoking
Smoking is prohibited on motor coaches.
9. Flight Delays / Hotel Changes:
We provide, to the best of our ability, a complete itinerary with your tickets. However, flight times and carriers are subject to change without notice. It is therefore mandatory to reconfirm your departure/return times with the airline in question, at least 72 hours prior to departure/return.
10. Price Guaranteed
Price is guaranteed once full payment is received: Land transportation is provided in accordance with the itinerary by coach or midi bus or minibus depending upon the size of a group.
11. Hotels
First Class or best is available (local four stars) in each itinerary and based on two persons sharing twin-bedded accommodation with private bath / shower. Taila Travel reserves the right to substitute hotels for those named in the brochure/cd if and when deemed necessary. A share basis booking cannot be guaranteed.
12. Single Rooms
A limited number of single rooms may have to share accommodation occasionally. In such a case, appropriate refunds will be made upon application at the end of the tour. As single cabins are not available on the cruise, the charge for them is extra and is included in the single.
13. Meals
All meals are as stated in each itinerary by the code letters (B) Continental or Buffet Breakfast, (L) Lunch and (D) for Dinner.